Frequently Asked Questions

How do I check my order status?

Check your order status here using your order number and email address.

How do I contact Customer Service?

Call us at 844-964-WOLF or email us at customerservice@jackwolfskin.us. Our hours are Mon-Fri 9am-5pm MST.

What is your return policy?

You have 60 days from the date of original purchase to make a return if item(s) are unwashed, unworn and in new condition with all original components and tags still intact.

How do I return an item?

Head to the Returns Page to create a return and print your shipping label.

How do I find my size?

Finding the right size online can be tricky, so we made this Size Guide to help you out.

What is your warranty policy?

We offer a limited lifetime warranty for all apparel products, equipment and footwear.