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How to Wash Down Jackets & Apparel

Please follow the care instructions sewn into the product.

  • How do I wash my down apparel? none
    • The machine must have a large drum with a capacity of at least 7 kg, and the down product must be able to fit inside without being squashed.

    • Washing detergent:

      With the UNIVERSAL DOWN CLEANER, JACK WOLFSKIN offers a suitable detergent for down-filled products, as down is a particularly sensitive insulating filling.

    • Washing cycle:

      Place the UNIVERSAL DOWN CLEANER (1 cap) into the detergent drawer. Do not use fabric softener. Set a gentle/wool cycle at warm. If possible, select additional rinse and set the spin speed to the lowest level.

    • Before washing:

      Close all zips and Velcro fasteners and remove any residue remaining in the detergent compartment of the washing machine.

    • Tip:

      We recommend adding a few tennis balls to the cycle while washing in the washing machine, so that the down keeps moving.
  • How do I dry my down apparel? none

    • Caution:

      Lift the down product out of the washing machine carefully. It will weigh much more when wet than its actual weight. This may cause the seams to tear.

    • Drying in a tumble dryer:

      Drying in a tumble dryer takes 2 to 4 hours. The down product must fit into the drum without squashing, the capacity of the dryer should also be at least 7 kg. Set the dryer to medium heat (gentle setting), at max. 40°C. Do not use a program for washing cotton. Placing 3 or 4 clean tennis balls in the dryer when drying has the same effect as shaking your product out rigorously when drying in fresh air. The down product is only dry when no more clumps or lumps can be felt.

    • Air drying:

      The product should be laid out flat to dry rather than being hung up (otherwise seams could tear)! Down clumps together when wet. This means that it should be squeezed out hourly at first during the drying process (which can take up to three days depending on the temperature and filling weight) and then shaken out two to three times daily in order to redistribute the down evenly within the chambers. The down product is only dry when no more clumps or lumps can be felt.