Returns | Jack Wolfskin Returns
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Return Products

We want you to be happy with your purchase. If you made an online purchase within 60 days from the delivery date and have unworn merchandise with all original tags attached, click the returns button to get started. View our return policy.

Start a Return

You'll need the email you placed the order with and the order number.

Start a Return

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Jack Wolfskin Return

Purchases made on the Jack Wolfskin e-commerce site (us.jackwolfskin.com) may be returned by the customer for any reason within 60 days of shipment if unwashed, unworn and in new condition with all original components and tags still intact. All such returns must accompanied by a valid return authorization that has been issued within 60 days from the date the product is received by Jack Wolfskin. Refunds will be issued in the same form as the original payment. We are unable to accept returns for items purchased on the international site, www.jack-wolfskin.com, or any 3rd party retailers that sell Jack Wolfskin products. Those items must be returned at those locations and are subject to their return policy. For questions, email customerservice@jackwolkSkin.us