start a return

We want you to be happy with your purchase. If you made an online purchase within 60 days from the delivery date and have unworn merchandise with all original tags attached, click the returns button to get started. View our return policy.

I have a Jack Wolfskin account

Note: Enter your email and password to look up your order.

I do not have a Jack Wolfskin account

We need some information to start your return.