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Shipping and Delivery

Shipping delays possible, but orders are still being accepted.

Product is currently experiencing a 4-5 day shipping delay due to Covid-19. Please note the estimated shipping timeframes displayed in the cart and at checkout may not be reflected accurately.

We are sincerely sorry for the inconvenience. We are balancing getting orders out in a timely matter and keeping our employees safe.

We are incredibly grateful for your understanding and patience, and look forward to shipping your products as soon as possible. Thank you!


Delivery Methods and Shipping Rates:

Shipping Method Estimated Delivery Cost
UPS ground 2-7 business days once shipped $8.00
UPS 2-Day Air 2 business days once shipped $15.00
  • Important Shipping informationnone
    • UPS does not deliver on weekends or holidays.
    • In-stock orders are not guaranteed to ship the same day they are received.
    • Jack Wolfskin reserves the right to hold any order for suspected fraud.
    • Once your order ships, you will receive a confirmation email specifying expected delivery date along with the corresponding tracking number.
  • Why Didn't I Receive My Shipping or Order Confirmation?none
    • Order and shipping confirmations are sent to the email address provided during checkout.
    • Emails are sent when an order is placed and after an order ships. If you did not receive these emails, please check your spam or junk folder. You can always contact Customer Service at customerservice@jackwolfskin.us. We are available Monday - Friday 9am - 5pm MST.
  • Do you offer free shipping?none
    • We are offering free shipping and returns to all users that create an account now through the end of December 31, 2020 at 11:59 pm PST. You can sign up for an account here.
  • Do you ship to Hawaii and Alaska?none
    • At this time we do not ship to Hawaii or Alaska. We hope to change that soon.

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